Night Audit Managed hotel back office · AP · AR · Close
The back office for hotel owners who run more than one property.
Night Audit Co runs the AP, brand billing, daily report review, collections, and close support your hotels need every week. A named team does the work, AI helps them move faster, every item gets human review, and a U.S. account manager answers to you. Built by a hotel owner for his own hotels first.
Start with one hotel. Expand when it works.
What comes off your desk
Bills paid right. You still hold the keys.
We process vendor invoices, match them to POs and receipts, and prepare every payment. You approve and release each one. Nothing goes out without you.
Brand and franchise invoices that actually reconcile.
Royalty, marketing, reservation, loyalty, and tech fees add up fast and change month to month. We check each brand invoice against your revenue and flag what does not tie out.
Daily reports reviewed before problems grow.
We review the night audit and daily reports each morning. Rate issues, open folios, unposted charges, and odd adjustments get flagged to you and your GM the same day.
Direct-bill money that comes in on time.
City ledger and group accounts get followed up on a set schedule. You see who owes what, how old it is, and what was done about it, every week.
How it works
Map
We spend time with you and your GMs to learn how each hotel runs today. Who approves what. Which systems you use. What "done" looks like. You get a written scope before we start.
Run
A named, background-checked team takes over the routine work inside your systems with their own user seats. AI helps with speed and consistency. People do the work and own the result.
Review
Every item gets human review before it reaches you. Each week you get a status report with exceptions flagged. Your U.S. account manager walks you through it and adjusts the process as we go.
Security
Your hotels. Your systems. Your approval.
Five promises, in writing, for every client.
How we protect your data- Signed NDA with every client
We sign an NDA with every client. - Your seats, never your passwords
You control access. We work in your systems with our own user seats, never your passwords. - You release every payment
We prepare payments. You approve and release every one. - Named, background-checked team
Background-checked, named team members are assigned to your account. - No guest card data stored
We never store guest card or payment data. It stays in your PMS and processor.
Simple per-property monthly pricing.
One price per hotel. Pick the scope that fits. Every engagement starts with a mapping call and a written scope.
Essentials
Owners who want AP and brand billing off their plate first
- Hotel AP and vendor invoices
- Franchise fee and brand invoice reconciliation
- Payment prep for owner approval
- Weekly status report with exceptions flagged
Operations
Most owner-operators with 2 to 10 hotels
- Everything in Essentials, plus:
- Night audit and daily report review
- Direct-bill (city ledger) and guest-billing collections
- Purchasing coordination
- Month-end close support for your CPA
Full Back Office
Growing groups adding properties
- Everything in Operations, plus:
- Payroll prep support
- Insurance and document paperwork
- Recruiting coordination
- A dedicated named team across the portfolio
Common questions
Is Night Audit Co software or a team?
A team. You do not get another tool to learn. You get named people who do the work inside the systems you already use. AI helps them work faster and more consistently, and every item gets human review before it reaches you.
How do we get started?
Book a workflow mapping call. We learn how your hotels run today, then send a written scope and price. Most owners start with a pilot on one property and one or two services, then add more once it is working.
How do you keep our data and money safe?
Five promises, in writing:
- We sign an NDA with every client.
- You control access. We work in your systems with our own user seats, never your passwords.
- We prepare payments. You approve and release every one.
- Background-checked, named team members are assigned to your account.
- We never store guest card or payment data. It stays in your PMS and processor.
What does it cost?
Simple per-property monthly pricing. Three tiers by scope: Essentials from $750, Operations from $1,500, and Full Back Office from $2,500, per property per month. You get an exact price in writing after the mapping call.
From the founder
Built for my hotels. Ready for yours.
I own and operate hotels, including Holiday Inn Express properties in Texas. I built Night Audit Co because I needed a back office I could trust across more than one property. Tell us what keeps landing on your desk, and we will show you how we would run it.
AJ Jamal, Founder
Or email aj@elitecell.com · call +1 (469) 981-1937